Technology

IT Security

Anti-Virus Software – Duke provides access to free anti-virus software for your personally-owned Windows computer to protect against viruses and malware.

Multi-Factor Authentication – Protect your Duke accounts using Multi-factor Authentication (MFA). MFA requires authentication with a phone or passcode. MFA is required to access most Duke services (VPN, Networked Attached Storage, Duke Box, Duke Email, Duke@Work, etc). Users must have at least 1 option outside of their office phone in the scenario that working from home is necessary!

Wireless Security at Home - Duke's IT Security Office has put together a series of resources and tips to help you maintain strong, secure Wi-Fi at home.

Duo

Duke users can register a phone or tablet with Duo Security to use as a second step when logging into a Duke website or system. Duke’s IT Security Office recommends that you register more than one device.

Duo

Duke Unlock

Multi-factor authentication doesn't need to be multi-step. Duke Unlock opens the door to enhanced security and convenience, allowing users with a NetID to log in to Duke services as easily as they unlock their phone or laptop.

Duke Unlock

University Remote Access to Duke Computers

Resources that users need to download and install to remote into your Duke computer.

RDS Gateway

Provides a way to access Duke computers without having to use VPN. But, you must have DUO installed.

RDS Gateway

Remote Access to Duke Computers with VPN

Provides a way to access Duke computers through a VPN connection.

Remote Access with VPN

VPN

A virtual private network (VPN) allows you to create a secure connection from your computer to Duke over a public network while working remotely.

University Employees

University employees can access Duke’s private network by downloading and using the Cisco AnyConnect VPN (Virtual Private Network). You can download the VPN client from software.duke.edu. Please visit University Private Network for more details.

University Employee VPN

Duke Health Employees

Duke Health employees can request VPN access by visiting the Duke Health IT portal. Duke Health employees can also access many systems and applications using Citrix without using VPN.

Duke Health Employee VPN

Collaboration

Microsoft Teams

Teams is a team collaboration application that is fully integrated with Microsoft Office 365 and helps your teams work more quickly and efficiently. Automatically available to all Duke Office 365 email and calendar users. [Get Started]

Microsoft Teams

Personal Bookings App

Part of the Microsoft 365 suite licensed at Duke, this app allows you to easily schedule one-on-one appointments.

Personal Bookings App

WebEx

WebEx is a suite of online meeting tools that allow you to meet with participants inside and outside of Duke using your computer and/or telephone. All Duke Health and Duke University faculty, staff, and students may host and run meetings using Duke’s WebEx service. Recording of Protected Health Information (PHI) is not permitted in Duke Health’s WebEx.

WebEx

Zoom

Use Zoom to meet using video, voice, and screen sharing with colleagues across the campus or around the world. With Zoom, up to 300 participants can attend via phone, computer, mobile device, or video conferencing endpoint.

Zoom

Productivity Tools

Box

Duke’s Box is a cloud-based storage and collaboration service for all Duke University and Duke Health faculty, staff and students. With Box, users can access, store and share content securely with Duke and non-Duke users — anywhere, anytime, on any device.

Box

Microsoft Office

Microsoft Office is an office suite of interrelated desktop applications, servers, and services for the Microsoft Windows and Mac OS X operating systems. It includes popular products such as Word, Excel, and PowerPoint.

Microsoft Office

Microsoft Office 365

Access cloud-based Microsoft Office 365 for your Duke email and other services including calendar, tasks, and OneDrive.

Microsoft Office 365